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You may use this web site to bring matters to the attention of  Five Star Quality Care's Senior Management, its Board of Trustees or its Audit Committee. You may also use this site to report your concerns or complaints about accounting, internal accounting controls or auditing matters. Similarly, you may use this site to report any violation or possible violation of the Trust's Code of Business Conduct and Ethics.

We prohibit any retaliatory action against any individual for raising legitimate concerns or questions regarding accounting, internal accounting controls, auditing matters or business ethics or for reporting violations or suspected violations in good faith.

As an alternative to using this web site, you may call our toll-free confidential message system 866-511-5038 or by mailing a written description of your concern or complaint to:

    Five Star Quality Care
    Internal Auditor
    400 Centre Street
    Newton, MA 02458

You may submit these reports anonymously. However, it may be difficult to investigate a report without your identity. Accordingly, we encourage you to identify yourself.

Go to Report Form